Common problems and precautions when using the door opener

Nov 09, 2024

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1. When opening and closing the door, there should be no obstacles in front of the door's running direction.
2. The ground locking block should be cleaned of garbage in time and kept clean, otherwise it will affect the closing of the door and damage the motor.
3. If there is a power outage or other reasons, when the motor cannot start, you can use the key to open the lock on the lower left side of the machine, use the provided hexagonal wrench to push the door outward, tighten the hexagonal screw at the lower gear shaft end to the bottom, and you can open the door for the first time.
4. The remote control distance is 40-50 meters when it is open and barrier-free, and 20-30 meters when there are obstacles. When the indicator light is not bright enough when the remote control time is long, it means that the battery in the remote control is insufficient and the remote control distance will be shortened. At this time, the remote control battery should be replaced.
5. There is a rack in the door opener, so children should be warned not to stay away from the door opener.
6. The door opener should be maintained in time, and lubricating oil should be added to the slide and gear parts.
7. If the door opener fails, please notify the manufacturer's after-sales service department in time and do not repair it by yourself. Otherwise, the manufacturer will not be responsible for any losses caused by it.

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